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Paws on Point – The Service Dog Podcast by Pawsabilities Service Dog Society.
Paws on Point is a Canadian service dog podcast from Pawsabilities Service Dog Society, sharing real stories, expert interviews, and educational insight into service dog training, PTSD support dogs, therapy dogs, and accessibility awareness.
Each episode dives into the powerful partnership between humans and service dogs, exploring the teamwork, advocacy, and inclusion that change lives across Canada. Whether you’re a handler, trainer, volunteer, or simply curious about how service dogs transform lives, this podcast is your place to learn, connect, and be inspired.
🎧 Listen, follow, and share to help spread awareness about the life-changing impact of service dogs in Canada.
Find out more at www.pawsabilitiesservicedogs.ca or email 📩
Episodes

Nov 19, 2025
Nov 19, 2025
55 min
When a service dog joins a family, one person's life changes. But that's never where it stops.
The ripple effect is real. And in this episode, you're going to hear it firsthand.
Tim sits down with a remarkable family who share their journey with complete honesty — the challenges that led them to a service dog, the moments they weren't sure they could keep going, and the profound transformation that happened when their dog finally arrived.
Not just for the handler. For everyone.
For the parent who could finally sleep at night. For the sibling who watched their family member rediscover confidence. For the relationships that were strained by daily uncertainty and slowly rebuilt through the steady presence of a dog who simply showed up, every single day, and did their job.
This is one of those episodes that stays with you.
Topics covered:
- The real journey of a family navigating disability, advocacy and the service dog process
- How a service dog changes daily routines, emotional stability and family dynamics
- The impact on siblings, parents and relationships that nobody talks about
- What independence actually looks like from inside a family living it
- The honest truth about what life looked like before — and after
This episode is for:
Families considering a service dog. Handlers who want to feel understood. Anyone who has ever wondered whether the impact is really as profound as people say.
It is. This family proves it.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Share your story: info@pawsabilitiesservicedogs.ca

Nov 1, 2025
Nov 1, 2025
9 min
A service dog doesn't change one life. It changes every life connected to it. And most of those people never get thanked.
Behind every handler who walks confidently into the world with their service dog is a network of people who made that moment possible. Trainers who spent months shaping every behaviour. Puppy raisers who loved a dog through their most formative weeks and then let them go. Families who opened their homes not for recognition — but because they believed in something bigger than themselves.
This episode is for them.
In this episode of Paws on Point, Tim shines a light on the village behind every successful service dog partnership — the dedication, the sacrifice, the emotion, and the quiet community spirit that the world rarely sees but handlers feel every single day.
Topics covered:
- Why puppy raisers are the foundation everything else is built on
- What trainers actually carry — the patience, precision and purpose behind every command
- How volunteer families keep the mission alive between the headlines
- The emotional reality of pouring yourself into a dog you'll eventually hand to someone else
- Why community support isn't just helpful — it's what makes service dog partnerships possible at all
This episode is for:
Everyone who has ever wondered how a service dog actually comes to exist. And everyone who has played a part in that journey — seen or unseen.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Share your story: info@pawsabilitiesservicedogs.ca#ServiceDog #PuppyRaiser #ServiceDogTraining #ServiceDogCanada #PawsOnPoint #Pawsabilities #CanadianPodcast #DisabilityAdvocacy #ServiceDogCommunity #UnsungHeroes #ServiceDogHandler #Volunteers #DisabilityInclusion #BCServiceDog #ServiceDogAwareness

Oct 22, 2025
Oct 22, 2025
42 min
What does it actually feel like to live and work alongside a service dog every single day? Not the Instagram version. The real one.
In this special community episode, Tim sits down with real service dog handlers for an honest, unfiltered conversation about life behind the harness. The moments nobody photographs. The challenges nobody prepares you for. And the community that makes it all possible.
Because the service dog world is full of inspiring stories — but it's also full of hard days, misunderstood moments, and battles for basic dignity that most people never see. This episode gives those experiences a voice.
Topics covered:
- The daily realities of living and working with a service dog — the good, the hard, and the unexpected
- Navigating public spaces, stigma, and the constant need to educate strangers
- Why visibility and advocacy matter beyond individual experience
- The power of community for handlers who often feel isolated and misunderstood
- Real voices, real stories, real impact
This episode is for:
Handlers who want to feel seen. Trainers who want to understand their clients more deeply. Allies who want to listen before they speak. And anyone who has ever wondered what life with a service dog is really like.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Share your story: info@pawsabilitiesservicedogs.ca#ServiceDogHandler #ServiceDogLife #ServiceDogCommunity #PawsOnPoint #Pawsabilities #CanadianPodcast #DisabilityAdvocacy #LivedExperience #ServiceDogCanada #Accessibility #DisabilityInclusion #ServiceDog #RealStories #BCServiceDog #ServiceDogAwareness

Oct 15, 2025
Oct 15, 2025
1 hr 6 min
Your service dog is irreplaceable. One unexpected vet bill shouldn't put that partnership at risk.
For service dog handlers, a medical emergency isn't just emotionally devastating — it can threaten the independence, confidence, and daily functioning that their dog makes possible. And yet most people don't think seriously about pet insurance until it's too late.
In this episode, Tim sits down with a Trupanion representative to cut through the confusion around pet insurance — what it actually covers, how it really works, and why the difference between annual and per-condition deductibles matters more than most people realise.
This is a practical, honest conversation about money, planning, and the reality of veterinary care in Canada — because protecting your service dog partnership means planning for the unexpected before it happens.
Topics covered:
- How Trupanion's unlimited coverage and per-condition deductible model actually works
- Why direct vet payment changes everything in an emergency
- The real difference between saving for vet bills and insuring against them
- How rising access to specialists is changing the cost of veterinary care
- Why service dog handlers in particular benefit from fast, reliable claims support
- Common pet insurance myths — and the reality behind them
- How a 24/7 claims team reduces anxiety when your dog needs urgent care
Trupanion offers a special discount for service dog handlers — ask about it when you get in touch.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Questions or stories: info@pawsabilitiesservicedogs.ca
#Trupanion #PetInsurance #ServiceDog #ServiceDogHandler #ServiceDogCanada #PawsOnPoint #Pawsabilities #CanadianPodcast #PetHealth #VeterinaryCare #ServiceDogSupport #DisabilityAdvocacy #FinancialPlanning #BCServiceDog #ServiceDogLife

Oct 13, 2025
Oct 13, 2025
5 min
Something special happened in Victoria. And it happened because a community showed up.
The Pawsabilities Service Dog Society Birthday Bash wasn't just a fundraiser. It was proof that when a community comes together around something that matters, the results are extraordinary.
In this special episode, Tim takes a moment to step back from the advocacy, the education, and the interviews — and simply say thank you. To the local businesses who donated. To the volunteers who gave their time. To everyone who showed up, spent money, and helped make the day something the service dog community in Victoria will remember.
Because behind every funded service dog partnership is a moment like this one. A community that chose to care.
Tim recaps the day — the atmosphere, the highlights, the bicycle pizza, the live music — and shares what it meant for Pawsabilities, for the handlers the Society supports, and for what's coming next.
In this episode:
- A full recap of the Pawsabilities Birthday Bash and what made it special
- Heartfelt thanks to every local business, sponsor and volunteer who contributed
- Updates on what's coming next for Paws on Point
- How you can get involved and help shape future episodes
Special thanks to: Mayfair Optometric Clinic, Malahat Skywalk, Bosley's Eagle Creek, Paws on Cook, Calm Dog Studio, Parachute Ice Cream, Quasar's Arcade, Centre of the Universe, Buckerfields, Thrifty Foods, Deer and Doe Bakery, Elm Photo Company, HarbourCats, Horror Escape, Country Grocer, JW Photography, Cold Comfort, The Butchart Gardens, Highland Pacific Golf, Helmcken Veterinary Clinic, Luke Lampard, Bicycle Pizza, Junction Cider, Woofability Service Dog Training and Woofability Academy.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Share your story or question: info@pawsabilitiesservicedogs.ca
#Pawsabilities #ServiceDogCommunity #PawsOnPoint #CanadianNonprofit #CommunityEvent #FundraisingEvent #ServiceDogCanada #VictoriaBC #LocalHeroes #ServiceDog #DisabilityAdvocacy #ThankYou #CommunityFirst #BCServiceDog #ServiceDogAwareness

Sep 10, 2025
Sep 10, 2025
16 min
Before a service dog ever puts on a vest, someone else did the hardest work. You've probably never heard of them.
Puppy raisers are the unsung heroes of the service dog world. Volunteer families who open their homes, their hearts, and their lives to a puppy — knowing from day one that they'll eventually have to say goodbye.
They're not trainers. They're not handlers. But without them, there are no service dogs.
In this episode, Tim shines a light on the people behind the dogs — what puppy raising actually involves, why it matters so profoundly, and what it takes to love a dog through their most formative months and then hand them to someone whose life depends on them.
Topics covered:
- What puppy raisers actually do and why their role is irreplaceable
- The critical early socialisation window and why it shapes everything that follows
- The emotional reality of raising a puppy you know you'll give away
- What makes a great puppy raiser — and whether it might be right for you
- How puppy raising connects volunteer families to the wider service dog community
This episode is for:
Anyone curious about how service dogs are made, families considering becoming puppy raisers, and everyone who has ever wondered what happens before the vest goes on.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Interested in puppy raising? Get in touch: info@pawsabilitiesservicedogs.ca
#PuppyRaiser #PuppyRaising #ServiceDog #ServiceDogTraining #ServiceDogCanada #PawsOnPoint #Pawsabilities #CanadianPodcast #UnsungHeroes #ServiceDogPuppy #DisabilityAdvocacy #ServiceDogHandler #DogTraining #BCServiceDog #VolunteerLife

Sep 3, 2025
Sep 3, 2025
15 min
Someone put a vest on their untrained dog and called it a service dog. And somewhere, a legitimate handler paid the price.
It might seem harmless. It isn't.
Every fake service dog that enters a public space chips away at the trust, credibility, and hard-won access rights that real service dog teams depend on. The handler turned away from a restaurant. The trained service dog attacked by an out of control fake. The business so burned by a bad experience they now question every dog that walks through their door.
This is the reality fake service dogs create. And it's time to talk about it honestly.
In this episode, Tim dives into one of the most frustrating issues facing the service dog community — what fake service dogs actually are, the very real harm they cause, and what handlers, businesses and the public can do about it.
Topics covered:
- How fake service dogs directly undermine the access rights of legitimate handlers
- Why businesses become more suspicious and restrictive as a result
- The knock-on effect on advocacy, education and public trust
- What communities, handlers and businesses can do to protect the integrity of genuine service dog partnerships
- Why this conversation needs to happen openly rather than behind closed doors
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Share your experience: info@pawsabilitiesservicedogs.ca
#FakeServiceDogs #ServiceDog #ServiceDogRights #PawsOnPoint #Pawsabilities #CanadianPodcast #DisabilityAdvocacy #ServiceDogCanada #AccessibilityRights #ServiceDogHandler #PublicAccess #DisabilityInclusion #BCServiceDog #ServiceDogAwareness #FakeESA

Aug 27, 2025
Aug 27, 2025
7 min
Service dog. Therapy dog. Emotional support animal. Most people use these terms interchangeably. Most people are wrong.
And that confusion has real consequences — for handlers who get denied access, for businesses trying to navigate the law fairly, and for the dogs themselves.
In this episode, Tim breaks down exactly what separates these three roles — not just in theory, but in practice. What each type of dog is trained to do, what legal rights each one carries in Canada, and why understanding the difference matters more than most people realise.
Topics covered:
- The legal definition of a service dog in Canada and what that actually means for public access
- Why emotional support animals do not have the same rights as service dogs — and why that distinction exists
- What therapy dogs do, where they work, and who they serve
- How confusion between these three roles affects legitimate handlers every single day
- What businesses can and cannot ask when a dog enters their premises
This episode is essential listening for:
Handlers, families considering a service dog, businesses wanting to get it right, and anyone who has ever wondered why someone's dog is allowed somewhere yours isn't.
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
📩 Got a question or story? info@pawsabilitiesservicedogs.ca

Aug 20, 2025
Aug 20, 2025
13 min
Every podcast starts somewhere. This is where Paws on Point began — and why it matters.
In this first episode, host Tim Land shares the story behind Paws on Point and the Pawsabilities Service Dog Society. Not the polished version. The real one.
After years working alongside service dog handlers through Woofability Service Dog Training, one theme kept emerging — people with service dogs, or those trying to access them, felt unheard. They raised concerns, shared struggles, and highlighted problems. And too often, nothing changed.
Because individual voices are easy to ignore. A community is not.
Paws on Point exists to change that. Not as a platform for complaints, but as a genuine space where handlers, trainers, families, businesses, and advocates can speak honestly — about the wins, the frustrations, the myths, and the realities of life in the service dog world.
This episode is Tim's open letter to the service dog community. A promise that this platform exists for you, is driven by you, and will fight alongside you.
What you'll hear in this episode:
- Why the service dog community has been talking behind closed doors for too long
- What Pawsabilities Service Dog Society was built to do — and why the podcast came next
- Who Paws on Point is for — handlers, trainers, businesses, families, and the simply curious
- Why connection and education matter more than division and complaint
- How you can be part of the conversation going forward
This is your platform. Your chance to be heard.
If you have a story, a question, a frustration, or a win worth sharing — this is the place.
📧 info@pawsabilitiesservicedogs.ca
🎧 Follow Paws on Point — Canada's service dog podcast
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
#ServiceDog #ServiceDogCommunity #PawsOnPoint #Pawsabilities #CanadianPodcast #ServiceDogAdvocacy #DisabilityAdvocacy #ServiceDogHandler #ServiceDogTraining #Accessibility #InvisibleDisability #DisabilityInclusion #ServiceDogCanada #BCServiceDog #PodcastLaunch

Aug 16, 2025
Aug 16, 2025
1 hr 7 min
What really goes into training a service dog — from the very first days of puppyhood to the moment a dog earns their public access certification?
In this episode, Tim sits down with April Sauvé — certified dog behaviour consultant, professional service dog trainer, and co-owner of Woofability Service Dog Training in Victoria BC — for one of the most honest and detailed conversations about service dog development you'll find anywhere.
April pulls back the curtain on everything the public doesn't see: why temperament assessment covers over 50 behavioural areas, why she won't put a vest on a dog until six months, why two years is a realistic timeline for certification, and why training a service dog is less like a programme and more like a bank account — the more you put in, the more you get out.
Whether you're a handler, a puppy raiser, someone considering owner-training, or simply curious about what it really takes — this episode is essential listening.
Topics covered:
- How to assess whether a dog has the temperament for service work
- The critical puppy development window from birth to four months
- When and how task training begins
- The difference between service dogs, emotional support dogs and therapy dogs in BC
- Handler responsibilities, public access rights and retirement planning
🎧 Listen now and follow Paws on Point — Canada's service dog podcast.
🐾 Learn more or donate at pawsabilitiesservicedogs.ca
#ServiceDogTraining #ServiceDog #PawsOnPoint #Pawsabilities #CanadianPodcast #DogTraining #PublicAccess #ServiceDogCanada #DisabilityAwareness #WoofabilityServiceDogs #PuppyTraining #ServiceDogHandler #Accessibility #InvisibleDisability #BCServiceDog
